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What forms of payment do we accept? |
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Visa, Mastercard, Discover and American Express cards are
accepted for deductibles and customer-pay items only. If you
are going through an insurance company, please hold onto your
check and you may sign it over to us when your vehicle is complete.
WE DO NOT ACCEPT PERSONAL CHECKS. Cash and certified checks
are also accepted. |
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When will my car be ready? |
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We run very close to the national
average, which is that for every $1,000 worth of repairs, your
vehicle will be in our shop for 1 week. So for example, if your
estimate is $5,000, it will take approximately 5 weeks. |
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In the United States, the
only company marketing straightening equipment approved by Mercedes-Benz
is CELETTE. |
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CELETTE works closely
with Mercedes-Benz in designing and building dedicated fixture
sets which not only provide for accurate component location,
but also provide a safe, proper anchoring of the vehicle during
pulling operations. |
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Note:
Mercedes-Benz specifically states that jacking points in the
rocker panels are to be used only to lift a vehicle, and are
not to be used to anchor a vehicle for structural repairs. |
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In addition:
When performing any repairs on Mercedes-Benz vehicles, the correct
procedures must be followed. Also, the
correct materials, tools and equipment must be used. |
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